Terms of service

Terms of Service – Prelaz Scents

Last updated: 17 October 2026

Welcome to Prelaz Scents. By accessing our website or purchasing our products, you agree to the following terms.

1. General Terms

Prelaz Scents reserves the right to update these terms, product offerings, and prices when necessary. Any changes will apply from the date they are published.

2. Products and Pricing

We aim to ensure that product descriptions, images, and prices are accurate. Slight variations in colour or packaging may occur. Prices are displayed in South African Rand (ZAR) unless stated otherwise.

3. Orders and Payments

All orders are subject to acceptance and product availability. Payment must be completed using the available payment methods at checkout. We reserve the right to cancel orders where necessary, including in cases of suspected fraud or pricing errors, with appropriate refunds where applicable.

4. Shipping and Delivery

Delivery times are estimates and may vary depending on your location and courier services. Customers are responsible for providing accurate delivery details. Any additional delivery charges will be communicated before payment.

5. Returns and Refunds

Returns, refunds, and replacements are handled according to our Return and Refund Policy and applicable South African consumer protection laws.

6. Product Use

Our fragrances are intended for external use only. Customers should follow product instructions and discontinue use if irritation occurs. Prelaz Scents is not responsible for misuse of products.

7. Intellectual Property

All website content, including the Prelaz Scents name, logo, images, and original text, may not be copied or used commercially without permission.

8. Limitation of Liability

Nothing in these terms excludes or limits any consumer rights or legal responsibilities that cannot lawfully be excluded under South African law.

9. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable South African data protection laws.

10. Governing Law

These terms are governed by the laws of the Republic of South Africa.

11. Contact Us

For questions about these terms, orders, or our products, please contact Prelaz Scents through our website or WhatsApp.